- Frequently Asked Question
General Questions
For US – US Orders: It will take maximum 3 – 5 business days.
For International Orders: It can take up-to 15 business days or in a worst case scenario it can take 21 business days.
You can pay for your order using Wise, CashApp, Venmo, or Zelle, if available.
We also accept Credit/Debit card payments, subject to availability.
Once you place an order, one of our representatives will reach out to you via call, email, or text to assist you further.
Simply browse our website, select the desired product, add it to your cart, and provide us with your details. We’ll then contact you to arrange payment.
You can explore our website by selecting a category that interests you. Use the search option to find specific products, or click on ‘Shop’ to view our complete range of offerings.
Before placing an order, please ensure to review the available variations for each product. Many items come with different options, so select the desired quantity or variations based on your requirements.
We are located in USA and we have warehouse located in USA, UK and Netherlands.
Customers will receive the tracking information within 3 – 4 days of payment clearance. The tracking details will be sent to customers via their provided phone numbers, emails, and other specified contact methods.
Our majority of customers prefer US to US shipping due to the assurance of timely delivery without customs delays. For other countries, there are no reported customs issues affecting deliveries.
You can call at Emma +16076956087 or email us at [email protected] You can reach us at 09:00 AM to 06:00 PM US PST (Pacific Standard Time)
At Care Meds Online, we strive to maintain a diverse and readily available inventory. However, if a specific product is temporarily out of stock, we’ll take the initiative to provide you with the closest substitute available. Our aim is to ensure your satisfaction by offering a similar product that aligns with your original choice as closely as possible. Rest assured, we’re committed to delivering quality and value with every purchase.
Other Questions
Due to the nature of the product we do not offer. Returns.
Unfortunately for the time being we only provide standard shipping for USA which is 7 – 10 days and for overseas shipping it will take around 20 – 25 days for your order to be delivered to your provided mail address.
Yes, after reviewing the request and pictures you will send to us while submitting the return form we will issue you the Refund, However, please note that it will take 7- 10 Business days to appear the amount on payment source.
It will take around 7- 10 Business days to appear the amount to the payment source.
While all our orders are typically shipped from the USA, in the event that the ordered product and its alternative are unavailable in the USA due to unforeseen circumstances, your order will be shipped from an alternative location. This may include our inventory in the UK, Netherlands, or any other location where the product is available in stock. Rest assured, we are committed to fulfilling your order promptly regardless of the shipping location.”